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Asterion

Care and fit

FAQ

Guidance for sizing, exchanges, care, shipping, returns, and support.

How do I find my ring size?

Please refer to our size guide before placing your order. For the most accurate fit, measure your finger once in the morning and once in the evening then take the average.

Can I exchange my ring for another size?

Yes, we offer a one-time size exchange. The ring returned must be in its original condition.

What if I am between sizes?

We recommend choosing the larger size, especially for wider rings or rings with a larger signet face. A slightly looser fit is usually more comfortable.

What material are the rings made from?

All Asterion rings are made from titanium steel and hand-finished individually. This gives each piece a strong, durable structure with detailed surface finishing.

How do I care for my ring?

To keep your ring looking its best, clean it occasionally with warm water and a few drops of mild dish soap. Let it soak for 5-10 minutes, then gently brush around the engraved or textured areas with a soft toothbrush. Rinse with warm water and dry completely with a soft microfiber cloth. Avoid harsh chemicals, bleach, and abrasive cleaners.

What is your return policy?

We accept returns on regular-priced items with a 15% restocking fee. Final sale items are not eligible for return.

Where do you ship?

We currently ship within Canada and the United States.

How long does shipping take?

Shipping times depend on your location. Orders within Canada typically arrive within 3-7 business days. Orders to the United States typically arrive within 5-10 business days.

What if my order arrives damaged or defective?

Damage or defect coverage is available within 14 days of purchase. Please contact customer care with your order details and clear photos of the issue. Once reviewed, we will arrange a replacement.

How do I contact support?

For customer support, email customerservice@asterionrings.com. For business inquiries, email businessenquiries@asterionrings.com.